View Categories

Troubleshooting

< 1 min read

Pack selector not showing on product page #

  • Make sure the product is a WooCommerce product (not a page template only)
  • Confirm plugin is activated
  • Confirm your pack deals are saved and enabled
  • If using Elementor: ensure your template includes the WooCommerce Add to Cart area (or the correct product widgets)

[IMAGE: Elementor single product template checklist]

Quantity changes but price/totals don’t update #

  • Confirm theme/cart is not disabling WooCommerce fragments
  • Test with a default theme temporarily (Hello Elementor / Storefront) to compare
  • Disable other cart/checkout optimization plugins and test again

[GIF: Disable conflicting plugin → retest]

Empty Cart button not updating mini cart #

  • Ensure WooCommerce cart fragments are enabled
  • If you use a custom mini cart widget, test with WooCommerce default mini cart behavior

[IMAGE: Mini cart refresh test]

License activation issues #

  • Confirm the license key is correct (no spaces)
  • Make sure your site URL matches what your license expects (http vs https / www vs non-www)
  • Try deactivating then re-activating

[GIF: Deactivate license → activate again]

Leave a Reply

Your email address will not be published. Required fields are marked *