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Support

WooSculpt Support

Get help with installation, license activation, updates, compatibility, and common WooSculpt Upsell questions.

Start here

Quick help

Most setup issues can be solved by checking these common areas first.

01

Plugin installation

Upload the WooSculpt plugin ZIP from your WordPress dashboard, then activate it from the Plugins page.

  • Go to Plugins → Add New
  • Click Upload Plugin
  • Select the ZIP file
  • Install and activate
02

License activation

After purchase, activate your license inside the plugin settings to enable protected updates and support access.

  • Copy your license key
  • Open WooSculpt settings
  • Paste the license key
  • Click Activate
03

Updates

Updates are available while your license is active. WordPress will show update notices when a new version is available.

  • Keep your license active
  • Check Dashboard → Updates
  • Update from the Plugins page
  • Backup before major updates
Before contacting us

Information to include

Sending the right details helps us solve your request faster.

Include these details

  • Your order email used during purchase.
  • Your license type such as 1 Website, 5 Websites, or Agency license.
  • WooSculpt version installed on your website.
  • WordPress and WooCommerce versions from your dashboard.
  • Clear screenshots showing the issue.
  • Steps to reproduce the problem if possible.

Important

Do not send admin passwords in your first message. If access is needed, we will tell you the safest way to share temporary access.

Compatibility

Recommended environment

WooSculpt is built for modern WordPress and WooCommerce stores.

WordPress Latest stable version recommended
WooCommerce Latest stable version recommended
PHP PHP 7.4+ supported
License Active license required for updates
FAQ

Common questions

Where do I find my license key?

Your license key is provided after purchase and may also be available inside your account area, depending on your store setup.

Why is my license not activating?

Check that the license key is copied correctly, your website can connect to WooSculpt.com, and the license has not expired or reached its site limit.

Do updates stop when my license expires?

Yes. Updates and support are available while your license is active.

Can I use WooSculpt on multiple sites?

Yes, if your license plan includes multiple website activations. Choose the license that matches your number of stores.

Does WooSculpt modify WooCommerce checkout?

WooSculpt Upsell focuses on WooCommerce offer and pack selector behavior. It should not require replacing your whole checkout flow.

Contact support

Need direct help?

Send us your order email, license details, and a short description of the issue. We will review your request and help you resolve it.

Support request

Open a ticket from your WooSculpt account area and track your support requests in one place.

Open support ticket